The result? 5–7 hours of manual work every weekend, unread email floods, and six-figure losses from billing errors.

And the crazy part: there are no AI courses for MPAs across Germany, Austria, and Switzerland, even though 80% of 500,000 doctors want to use AI — but don’t know how.

Malcolm breaks down real AI solutions — automated billing checks, intelligent email triage, meeting transcription, and more. He shares insights from his collaboration with the MPA Academy in Buchs and explains why this untapped market represents 10–50 million EUR in potential.

Plus: upcoming training dates on October 28, November 11, and November 26 for those ready to act now.

🎧 SHOW NOTES

Core Topics

• The 100,000 CHF Problem: How the lack of AI tools in billing drains six figures from every small practice.
• Weekend Warriors: Why MPAs spend 5–7 hours every weekend manually checking patient records and billing entries.
• The TARDOC Tsunami: The upcoming switch to 4,600 new billing codes — and why clinics aren’t ready.
• The Training Gap: Zero AI courses for MPAs in the entire DACH region, despite huge demand.
• Practical AI Solutions:
  • Automated billing verification systems
  • Email triage and prioritization
  • Transcription tools for patient conversations
  • Automated temperature and hygiene protocols
• Market Opportunity: 10–50 million EUR in potential for applied AI training in healthcare.
• MPA Academy (Buchs): Collaboration with Gernot for hands-on AI implementation.
• 80% Want, 0% Can: 500,000 doctors across the DACH region want to use AI but lack the know-how.

Key Figures & Facts

• 100,000 CHF — average annual loss per practice due to billing inefficiencies
• 5–7 hours — average weekend time spent on manual performance checks
• 4,600 — new TARDOC billing codes coming in 2026
• 500,000 — total number of doctors in the DACH region
• 80% — want to use AI, but lack training
• 0 — existing AI courses for MPAs (as of recording)
• 10–50 million EUR — estimated market potential for practical AI upskilling

📅 Upcoming Training Dates

• October 28, 2025
• November 11, 2025
• November 26, 2025

Quote from the episode: “There are no AI courses for MPAs in the entire DACH region. That’s like saying, ‘Here’s a scalpel — good luck’ without ever showing how to use it.”

👥 Who Should Listen

• Medical Practice Assistants (MPAs) who want to make their work more efficient
• Practice owners and managers looking to reduce costs and errors
• Healthcare professionals eager to apply AI in daily operations
• Entrepreneurs and investors exploring untapped AI markets
• Anyone curious about where AI truly adds value — beyond the hype